I am an organized and teamwork-oriented professional with a strong background in Trust and Safety and Customer Success. I am an expert in creating positive experiences for users on online platforms and interactive environments. From my experience working in start-up companies, I bring a unique combination of technical skills and empathy to my work, allowing me to effectively address a wide range of issues and challenges. My experience in risk management, market research, metrics analysis, escalation management, policy development, and project collaboration has provided me with the tools necessary to make meaningful human connections and reinforce user-facing needs in my work. I am a self-driven and passionate individual who is constantly seeking out new opportunities to grow and improve my skillset because I want to exceed expectations, consistently learn, and lead. My work within cross-functional teams, and projects, both solo and collaborative, have been instrumental in helping me establish myself as a pivotal in this competitive industry. I am committed to providing tailored and personalized experiences for every person I interact with. I'm always happy to share my experiences and want to encourage anyone to reach out to me to learn more about me!